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Banks, financial institutions, and insurance companies are digitally transforming to meet client needs better. To optimize operations and improve processes means you need to do more than upgrading systems or outsourcing processes. You need to innovate. One way to achieve this is by using robotic process automation to improve your financial services’ speed and accuracy.
This report presents the results of the European Commission application programming interfaces (APIs) for digital government (APIs4DGov) study, which aims to analyse the role of APIs in the public sector and, specifically, the motivations for their use and the way governments should implement them. This document provides a concrete tool for governments to determine the status of their API strategies and, eventually, how these strategies should be designed or adopted.
Building on the experience of more than one hundred innovation strategies for smart specialisation, this book uncovers insights into their recent implementation by regional and national governments in the European Union. The authors provide new reflections on the conceptual approaches for the identification of innovation priorities, the data required, the methods with which to turn data into useful information, and the mapping of the information available. Although designed to boost the competitiveness of Europe and its regions, chapters analyse why the implementation of this policy model was much more complicated than expected.
According to the author, the 2020 collapse of the global economy due to Covid-19 pandemic has enabled us to think about long term trends and what the future could hold for our cities and regions, especially due to the climate agenda. Having as a starting point the current pandemic, this paper sets out the historical precedents for economic transitions after collapses that unleash new technologically based innovation waves. These are shown to be associated with different energy and infrastructure priorities and their transport and resulting urban forms.
The present study is addressing the role of AI in the public sector and providing an overview and analysis of the use and impact of AI in Public Services. The main goal of the authors is to gather information on EU Member States’ initiatives on the use of AI in public services and develop a methodology to identify risks, opportunities, drivers and barriers.
This report is published in the context of AI Watch, the European Commission knowledge service to monitor the development, uptake and impact of Artificial Intelligence (AI) for Europe, launched in December 2018.
This paper analyses the dynamics of government initiated civic crowdfunding platforms, with regards to participation inequalities and their defining dimensions. Such platforms are considered by the authors as governmental responses for bottom-up peer-to-peer support mechanisms related to urban innovation, which also allows top-down governance and governmental support systems for civic entrepreneurship.
Sharing has become a global phenomenon; business models, social innovations and technological developments enable an escalated number of uses for a given asset, resulting in reshaped urban dynamics, practices and morphologies.
This paper is exploring diverse aspects of sharing economy as part of the urban fabric, through participatory activities with citizens and stakeholders. It investigates the co-construction of society and technology with respect to the implementation of sharing-based strategies in urban practices.