Hackensack University Medical Center offers a good example of an organisation using different technologies, layered onto the system, to facilitate internal tasks and work processes. See a slideshow from the BusinessWeek on the technologies now deployed at the hospital.
In late 2004, The Boston Consulting Group conducted its second annual global survey of senior executives on innovation and the innovation-to-cash (ITC) process. A total of 940 executives, representing 68 countries and all major industries, participated.
This report highlights some of the top-level findings from the survey and explores the implications. It also offers a framework to guide managers as they continue to think about how to turn their ideas into profits.