In this book, Martijn de Waal and Gabriele Ferri report on the methods and approaches used by five leading living labs that attended the Design & The City event organized last year at the Knowledge Mile Amsterdam. Its key question is how can citizens be included as ‘actors’ when designing smart city technologies and services and what methods could designers use to conceptualize citizens not simply as ‘users’ but as ‘full human beings,’ with their personal histories, desires, emotions, and sometimes conflicting interests and complex needs.
Posts Tagged ‘human-centered’
The Global Internet Report 2017: Paths to Our Digital Future, is the fourth annual report produced by the Internet Society and explores how the internet ecosystem could evolve in the future. Bringing together insights from across a diverse global community, this report tries to inspire all who engage with the internet to think differently and to prepare for the opportunities and challenges on the horizon. Shortly, this report serves to remind us that humans are and should be at the very heart of the Internet and suggests that we need to begin to think differently to acclimatise to the changes we are seeing.